1. Eligibility

We accept returns and exchanges for unused, undamaged items in their original packaging.
Requests must be made within 7 days of receiving the order.

2. Non-Returnable Items

  • Items marked as final sale
  • Used or damaged products
  • Personalized or custom-made items

3. Return Process

To request a return or exchange:

  1. Contact us at info@shewooow.com with your order number.
  2. Our team will review your request and provide return instructions.
  3. Items must be shipped back using a trackable method.

4. Shipping Costs

  • Return shipping costs are the customer’s responsibility.
  • If the return is due to our error (wrong or defective item), we cover all shipping fees.

5. Refunds

  • Refunds are issued to the original payment method after inspecting the returned item.
  • Processing time: 5–10 business days depending on your bank.

6. Exchanges

Exchanges are approved based on product availability. If the item is out of stock, we will issue a refund.

7. Order Cancellation

Orders can be canceled before shipping. Once shipped, the standard return process applies.

8. Contact

For any questions, email us at: info@shewooow.com
Website: Shewooow.com